Privacy Policy

Last Updated: September 30, 2026

AmeriGlass Cleaning, Inc. (“AmeriGlass Cleaning,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit https://windowcleaningkc.com/, request a quote, schedule window cleaning or other services, communicate with us, or opt in to receive text messages.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you contact us, request an estimate, schedule service, submit a website form, call or text us, or otherwise communicate with AmeriGlass Cleaning.

Information we collect may include:

  • Your name
  • Email address
  • Telephone or mobile phone number
  • Home, business, or service address
  • Information about the services you are interested in
  • Appointment or scheduling information
  • Property or project details
  • Communications you send to us
  • Information submitted through website contact or estimate forms
  • Payment or billing information when applicable
  • SMS/text messaging preferences and consent records

We may also collect limited technical information automatically when you use our website.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, or similar technologies.

This information may include:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages viewed
  • Referring website
  • Approximate geographic area
  • Date and time of your visit
  • Website interactions

We may use this information to operate our website, understand how visitors use it, improve website performance, measure marketing efforts, prevent misuse, and improve our services.

How We Use Your Information

AmeriGlass Cleaning may use personal information to:

  • Respond to questions and service requests
  • Prepare and provide estimates or quotes
  • Schedule, confirm, reschedule, or complete appointments
  • Communicate about upcoming or completed services
  • Send appointment reminders and service updates
  • Provide customer support
  • Respond to calls, emails, website submissions, or text messages
  • Process payments when applicable
  • Maintain customer and service records
  • Improve our website and services
  • Understand the effectiveness of our marketing
  • Protect our website, customers, employees, and business
  • Comply with applicable legal requirements

We may also use information for other purposes disclosed to you when the information is collected.

SMS and Text Messaging Privacy

If you provide your mobile phone number and consent to receive text messages from AmeriGlass Cleaning, we may use your number to communicate with you by SMS or MMS.

Text messages may include communications related to:

  • Quote or estimate requests
  • Scheduling
  • Appointment confirmations
  • Appointment reminders
  • Arrival or service updates
  • Questions about your property or requested services
  • Follow-up communications
  • Customer service
  • Billing or account-related communications
  • Other communications related to services you request from AmeriGlass Cleaning

Promotional or marketing text messages will only be sent when appropriate consent has been obtained.

SMS Consent

By opting in to receive text messages, you authorize AmeriGlass Cleaning to send text messages to the mobile number you provide.

Consent to receive text messages is not a condition of purchasing goods or services.

Message frequency varies based on your interactions with AmeriGlass Cleaning, the services you request, and your communication preferences.

Message and data rates may apply. Your wireless carrier’s standard messaging and data charges may apply to messages you send or receive.

Mobile Information and SMS Consent Will Not Be Sold or Shared for Marketing

AmeriGlass Cleaning does not sell or share your SMS opt-in data, mobile phone number, or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

Your mobile information and SMS consent will not be transferred to third parties, affiliates, lead generators, or other businesses for their independent marketing or promotional use.

We may provide information to service providers that help us operate our communications systems, such as technology or messaging providers, only as necessary to provide services on our behalf. These providers are not authorized to use your mobile information or messaging consent for their own marketing purposes.

We may also disclose information when required by law, legal process, court order, or governmental request, or when reasonably necessary to protect our rights, property, customers, employees, or others.

How to Opt Out of Text Messages

You may withdraw your consent to receive text messages at any time.

Reply STOP to any text message from AmeriGlass Cleaning to unsubscribe from future SMS messages.

You may receive a final confirmation message acknowledging your opt-out request.

You may also use other commonly recognized opt-out language or contact AmeriGlass Cleaning directly to request that text messaging stop.

After you opt out, we will stop sending messages covered by your SMS consent except where communications are otherwise permitted or required by law.

If you later want to receive text messages again, you may provide new consent.

Text Messaging Help

For assistance with text messages from AmeriGlass Cleaning:

Reply HELP to a text message for assistance.

You may also contact AmeriGlass Cleaning at 816-407-1410 or through our website at https://windowcleaningkc.com/.

Wireless carriers are not responsible for delayed or undelivered messages.

Sharing Personal Information

We may share personal information with companies that perform services on our behalf when reasonably necessary to operate our business.

Examples may include providers that assist with:

  • Website hosting
  • Website forms
  • Customer relationship management
  • Scheduling
  • Payment processing
  • Email delivery
  • SMS/text message delivery
  • Analytics
  • Advertising
  • Information technology
  • Business administration

These service providers may access information only as reasonably necessary to perform services for AmeriGlass Cleaning.

We may also disclose information:

  • When required by applicable law
  • In response to a subpoena, court order, or lawful government request
  • To investigate fraud, abuse, or security incidents
  • To protect our legal rights or the safety of others
  • In connection with a merger, acquisition, sale, restructuring, or transfer of business assets, subject to applicable law

Regardless of these provisions, SMS opt-in data, mobile phone numbers, and messaging consent are not sold or shared with third parties or affiliates for marketing or promotional purposes.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website traffic, measure website performance, and support advertising or analytics.

Cookies are small files placed on your computer or device when you visit a website.

Depending on your browser or device, you may be able to block or delete cookies through your browser settings. Disabling cookies may affect the operation of certain website features.

Analytics and Advertising

We may use third-party analytics or advertising services to better understand website traffic and how visitors interact with our website.

These services may use cookies, pixels, or similar technologies to collect information about website activity.

Information collected through these technologies may be subject to the privacy policies of the companies providing those services.

Mobile phone numbers and SMS opt-in consent collected for our text messaging program are not provided to advertising companies or third parties for their independent marketing or promotional purposes.

Payment Information

If payment information is collected electronically, payment processing may be handled by a third-party payment provider.

AmeriGlass Cleaning may not directly store complete payment card information when transactions are processed through a third-party payment processor. Payment providers process information according to their own security practices and privacy policies.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, satisfy legal or accounting obligations, resolve disputes, enforce agreements, and protect our business.

Retention periods may vary depending on the type of information and the reason it was collected.

SMS consent and opt-out records may be retained as reasonably necessary to document your communication preferences and comply with applicable messaging requirements.

Data Security

AmeriGlass Cleaning uses reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, storage system, email, or text messaging system can be guaranteed to be completely secure.

You should use care when submitting personal or confidential information electronically.

Your Privacy Choices

Depending on applicable law and where you live, you may have rights regarding certain personal information we maintain about you.

These rights may include the ability to request that we:

  • Provide information about personal information we maintain
  • Correct inaccurate personal information
  • Delete certain personal information
  • Limit certain uses or disclosures of personal information
  • Honor applicable communication or marketing preferences

Not all rights apply in every circumstance.

To make a privacy-related request, contact AmeriGlass Cleaning using the information provided below.

Email and Marketing Communications

If we send marketing emails, you may unsubscribe using the unsubscribe instructions provided in the email.

Opting out of marketing communications does not necessarily prevent us from sending non-promotional communications related to an estimate, appointment, service request, payment, or other transaction you initiated.

Email preferences and SMS preferences are managed separately. Unsubscribing from email does not automatically unsubscribe you from text messages, and opting out of text messages does not automatically unsubscribe you from email.

Third-Party Websites

Our website may contain links to third-party websites, services, platforms, or social media pages.

AmeriGlass Cleaning is not responsible for the privacy practices, security, or content of websites operated by third parties.

We encourage you to review the privacy policies of third-party websites before providing personal information.

Children’s Privacy

Our website and services are intended for adults seeking residential, commercial, or other cleaning services.

We do not knowingly collect personal information online from children under 13. If we become aware that personal information from a child under 13 has been collected inappropriately, we may take reasonable steps to delete it.

Changes to This Privacy Policy

AmeriGlass Cleaning may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, technology, legal requirements, or communication programs.

When changes are made, we may update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

Contact AmeriGlass Cleaning

If you have questions about this Privacy Policy, the information we collect, or our text messaging practices, contact:

AmeriGlass Cleaning, Inc.
Website: https://windowcleaningkc.com/
Phone: 816-407-1410

You may also contact us through the contact form available on our website.